Returns
WHAT IS THE RETURN POLICY?
We currently offer returns or exchanges within 5 days of receiving your order. You can return your product for store credit, or exchange for a different product.
To initiate a return or exchange, please complete the following steps:
- Send us an email at hello@bayitjudaica.com to start your return.
- Include order number and the items you are returning.
- Send all items back in original packaging.
PLEASE NOTE:
- Items purchased at a discount or on sale are considered FINAL SALE and cannot be returned or exchanged.
- Returned items must be in their original packaging, including packing slip.
- Returned items must not be damaged, or with visible signs of wear or use.
- Return request is only valid if within 5 days of receiving your order, returns initiated after this window will not be processed. No exceptions.
- There will be a charge of $8 for the the return shipping label, and the cost of return shipping will be automatically deducted from the refund total.
- We do not take any responsibility if an item is returned damaged.
- Please include the original order packing slip in your return package. Returns of multiple orders should not be combined and will result in processing delays.